Dampak Digital Banking dan Job Insecurity Terhadap Turnover Intention

Abstract

This research purposed to determine the impact of digital banking and job insecurity as a mediating effect relationship on the turnover intentions of employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta. This study designed by descriptive-exploratory with quantitative approach, samples consist of 178 employees that related to PKWT, Bina BNI, and outsourcing classified by using proportional stratified random sampling method. Moderating Regression Analysis (MRA) used to examine moderator effect of the research model with residual test method. Empirical findings showed that digital banking have significance relationship impact to turnover intentions of the employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta. Meanwhile, job insecurity have a pure moderator and negative effect, also significance affect to the relationship between digital banking and turnover intensions of the employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta.