Designing a Web-Based Application Using Human- Centered Design to Enhance Postpartum Mental Health Support for Parents of Children with Special Need

Abstract

Postpartum mental health challenges are a significant concern for mothers, particularly for those caring for
children with special needs. These mothers often experience heightened levels of stress, anxiety, and emotional distress,
which can adversely affect their well-being and their ability to provide care. This research focuses on designing and
developing a web-based application to enhance mental health support specifically for this demographic, using a HumanCentered
Design
(HCD)
approach
to
recognize
these
challenges.
The
design
process
commenced
with
a
comprehensive

user

requirement analysis, utilizing qualitative methods such as interviews and quantitative surveys to gather insights
directly from mothers. This engagement allowed us to identify their unique needs, preferences, and pain points. Through
collaborative discussions, we pinpointed essential features that would make the application user-friendly and effectively
support their mental health. The design development phase incorporated iterative feedback loops, refining the application
based on real user experiences and suggestions. Each iteration was guided by established HCD success indicators,
ensuring alignment with users' expectations. The current goal of this research is to produce a prototype of the web
application that addresses the mental health challenges faced by postpartum mothers. By integrating functionalities that
promote emotional well-being and provide access to relevant resources, this application aims to empower mothers and
foster a supportive community, ultimately contributing positively to their lives and caregiving experiences.